Refund & Return Policy

Returns

  • Returns are accepted within 7 days of receiving your order.

  • Items must be unused, in original condition, and in original packaging.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund. Approved refunds will be processed to the original payment method.

Non-Returnable Items

  • Used or damaged items

  • Items returned after the return window

How to Request a Return

Please contact us before returning any item.

📧 Email: info@shopnixo.com
Include your order number and reason for return.